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Telemarketing
Telephone as a Sales Tool
 

Code SM-03
Days 1
PDH 6
Daily Schedule 08:30 - 16:00 hrs
Certificate Yes
Instructor  

About this course:
    
 
 
 
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. This workshop will also talk about how to hone your communication skills, your ability to persuade, and your ability to personalize each sales call.
  
 
     
Main learning objectives:    
     
  • Ways to build trust and respect.
  • How to warm up your sales approach to reduce your fear of cold calling.
  • Ways to make a positive first impression.
  • Strategies that help you speak to the decision-maker.
  • Create a script to maximize your efficiency on the phone.
  • Learn what to say to create interest, handle objections, and close the sale.
  
     
Course contents:
    
     
  • Change your skills, change your income
  • Separating your company from the competition
  • Building trust and respect
  • The Johari window
  • Good communication skills
  • Developing your script
  • Pre-call planning
  • Phone tag and call backs
  • Following up
  • Closing the sale
  
 

Who should attend this course?  
   
This course is prepared for every salesman.  
   
For course schedule and fees please see course schedule page  
   
Registration:  
   
You can register by any of the following methods:
 
 
2. Download the registration form and fax to : 00962-6-551-4686
 
 
Note: Seat can only be secured after the full payment is received. However early registration is always encouraged.
  
   
Payment:  
   
Course fee includes course manuals, handouts, software, coffee breaks and lunch as applicable.

10% discount is provided for every extra delegate and for payment made at least 45 days before the event start date.

Fees shall be transferred to account:
0118-269412-3-510 (USD). Arab Bank PLC, Shmaisani Branch, Amman – Jordan
Beneficiary name: Najah Engineering Consultants L.L.C
Beneficiary address: PO Box 460382, Amman-11946, Jordan
  
   
Cancellation and Refund Policy