Negotiation Skills for Results
 

Code CD-09
Days 2
PDH 12
Daily Schedule 08:30 - 16:00 hrs
Certificate Yes
Instructor  

About this course:
   
 
 
 
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
 
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
 
 
     
Main learning objectives:    
     
  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles and their advantages and disadvantages.
  • Develop strategies for dealing with tough or unfair tactics.
  • Gain skill in developing alternatives and recognizing options.
  • Have the opportunity to practice the “how to” of these skills in a supportive environment.
  • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
 
     
Course contents:
   
     
  • What is Negotiation?
  • The Successful Negotiator
  • Preparing for Negotiation
  • The Nuts and Bolts
  • Making the Right Impression
  • Getting off to a Good Start
  • Exchanging Information
  • The Bargaining Stage
  • Inventing Options for Mutual Gain
  • Getting Past No and Getting to Yes
  • Dealing with Negative Emotions
  • Moving from Bargaining to Closing
  • The Closing Stage
 

Who should attend this course?  
   
This course is prepared for sales persons, sales engineers, sales managers, project leaders, project managers, supervisors and all individuals who may have to negotiate with customers, suppliers or even their colleagues.  
   
For course schedule and fees please see course schedule page  
   
Registration:  
   
You can register by any of the following methods:
 
 
2. Download the registration form and fax to : 00962-6-551-4686
 
 
Note: Seat can only be secured after the full payment is received. However early registration is always encouraged.
 
   
Payment:  
   
Course fee includes course manuals, handouts, software, coffee breaks and lunch as applicable.

10% discount is provided for every extra delegate and for payment made at least 45 days before the event start date.

Fees shall be transferred to account:
0118-269412-3-510 (USD). Arab Bank PLC, Shmaisani Branch, Amman – Jordan
Beneficiary name: Najah Engineering Consultants L.L.C
Beneficiary address: PO Box 460382, Amman-11946, Jordan
 
   
Cancellation and Refund Policy